National Health Literacy Webinar

  • Date 31st March 2025
  • Start time 1:00 pm
  • Finish time 3:00 pm
  • Venue/Location Online
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This event is being funded by NHS England’s Healthcare Inequalities Improvement Programme and co-delivered by North East and North Cumbria Integrated Care System Health Literacy team and Health Innovation North East North Cumbria.

What is health literacy?

Health literacy is about people being able to understand health information. It is about us making it easy for them to do this. It’s talking to patients using everyday words. It’s writing to them in a way that’s clear. This helps our patients make informed choices about their health.

Why is it important?

Understanding is key to making informed choices about health. But health, and the system, are complicated. We don’t explain them very well either. This makes it harder for people to understand their health and make those informed choices.

The average reading age of adults in the UK is around 9 to 11 years old. Half of adults find it hard to understand health information. That means half the people who get a prescription will struggle to understand it. This makes it harder for people to manage their wellbeing. And it creates unfair differences in people’s health.

What will you learn?

During this webinar you will find out:

  • What health literacy is.
  • Why it’s important.
  • What we have been doing to make it better in the North East and North Cumbria.
  • What training and resources are available to help you do health literacy.
  • What you can do to help.

Who should attend?

  • Anyone who communicates with patients and members of the public, either in clinical or non-clinical roles.
  • Anyone working in health and care services, including GP surgeries, pharmacies, hospitals, mental health services, local authorities and the voluntary sector.
  • Anyone who is interested in improving health communication and patient outcomes.

Webinar Dates and Times:

Session 1: Tuesday 4th March 2025 at 1:00-3:00PM

Session 2: Monday 31st March 31 2025 at 1:00-3:00PM

You are welcome to join either session, as the content will be the same. If you are interested but cannot attend, please register for a ticket as well. We will keep you updated.

See full event details including speaker list by clicking the booking icon.