How do we make the most of each and every opportunity to help people improve their health and wellbeing? Every contact with a customer should be seen as an opportunity to encourage healthier lifestyle choices. But tackling sensitive issues such as weight loss, smoking cessation or alcohol abuse requires expertise, confidence and knowledge in order to deliver the message effectively.
Making Every Contact Count (MECC), including behaviour change interventions, can lead to improvements in people's health and well-being, reduce avoidable premature mortality linked to poor lifestyle choices, reduce health inequalities and help people better manage long term conditions. There needs to be an explicit recognition to be fully effective a ‘whole system' approach is necessary in which all staff working with the public signpost and provide information on a wide range of services that can improve people's health. These include leisure and recreation, welfare benefits advice, housing, social care, routes to employment, education and training, home safety and so on.
The purpose of this one day session is to discuss some good examples of how MECC is being delivered at the local level, where frontline staff work across organisations to make their contacts count in improving the health and wellbeing of their local populations.
How to book
For further information or any other queries, including sponsorship and exhibition opportunities, please contact:
The events team
Telephone: 020 7664 3131